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Language models put to work on your own material — the documents that arrive as PDFs, the calls that come in after hours, the writing nobody wants to do twice.
A language model is very good at reading messy text and turning it into something structured, and at drafting the writing nobody wants to do twice. It is bad at anything where being confidently wrong is expensive. Most of the work is deciding which of those two a job is.
So it starts on material you can already judge: your slips, your voicemails, the PDFs sitting in your inbox, where you know what the right answer is. If it cannot get those right, there is no point going further, and I would rather find that out in week one.
Book a callA model that has read the words your trade actually uses: the part numbers, the abbreviations on a scrawled slip, the way your crews write up a job.
Quotes, follow-up emails and service reports drafted from what is already in the job record, for a person to check and send.
Visuals generated to a consistent look, so a one-off flyer or a vehicle wrap does not need a whole design cycle.
A line that answers in a voice rather than a menu, takes the address and the fault, and books the slot or escalates it.
A voicemail, a photo of the panel and a typed note about the same job, read as one record instead of three.
Confidence thresholds, a person in the loop where a mistake is expensive, and a record of what the system decided and on what basis.
Takes the address, the fault and how urgent it sounds. Books what it can, and puts through what it should not be deciding.
The routine outbound writing drafted from what is already in the job record, so it goes out the same day instead of on Friday.
Several versions produced quickly, so the choice gets made on something you can look at rather than a description of it.
Safety notices, work orders and shift instructions produced in both languages your people read, from one source.
Tell me the shape of it — the slips, the voicemails, the emailed PDFs — and I will tell you whether a model handles it well enough to be worth building.
Book a call